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Customer reviews of the Infosec ZEN-X 800

Infosec ZEN-X 800 199€95
Global rating
8/10
based on 6 reviews Editorial and moderation guide
  • 50%
    3 reviews
  • 17%
    1 review
  • 17%
    1 review
  • 0%
  • 17%
    1 review
Most helpful positive review:
by Christian M
Posted on 18 Feb 2019

Excellent inverter

Contrary to other comments that say that the inverter does not communicate, it communicates very well with the infosec upsilon software that you have to download from the infosec website. ( The trick is to tell the software to communicate with the usb port). The inverter works very well and the infosec service is extremely reactive, (my model had the usb charging port inactive for phone charging and infosec changed it without question in 48h) The software allows you to disable some of the alarms but not all. I tried it with my all in one pc, it lasts 18 minutes which allows me to stop everything. I have not had enough time to evaluate it in depth as a thunderbolt (which I do not want).
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Most helpful critical review:
by christianM
Posted on 29 Mar 2020

unreliable

management software impossible to install battery died after one year I try to connect to the infosec site, impossible. I had wanted to buy French, they won't take me back.
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      • by Florent.D
        Posted on 3 Jan 2022
        Bought on 2 Sep 2021 from LDLC
        Number of reviews: 101 Average rating: 8

        Very good overall.

        Purchased because the electrical system in my building is dismal, the result is okay; but not perfect.

        The positive :
        - Stable on electrical voltage.
        - Quite complete in terms of sockets: electricity / RJ45. But it supports "only" 3 "backed up" electrical outlets.
        - Rather "powerful", because it supports several things: PC / 2.1 sound system / TV / Console Switch / Blu-ray player.
        - This inverter offers a battery life of up to 15 minutes.
        - An LCD display with audible alarms indicates the status of the UPS.
        - The wall-mounting system is very useful.
        - Possibility of cold start (in case of power failure).
        - Automatic restart of the inverter when power returns.
        - A USB socket that can recharge devices.
        - A USB communication port that allows remote management of the inverter from the computer (with the use of software).
        - The price is correct.
        - Two RJ11/45 connectors with effective Tel/ADSL line protection.
        - Protection against: Discharge / overload / overvoltage + Tel/ADSL line
        - Fast charging time: 90% in 6 to 8 hours (after full discharge).

        Negative:
        - The regulation of the electric current sometimes lacks responsiveness. A pity.

        In short:
        It's very good overall.

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      • by christianM
        Posted on 31 Mar 2020
        Bought on 10 Feb 2019 from LDLC
        Number of reviews: 2 Average rating: 4

        further notice of 29

        I managed to log on to the infosec website yesterday, I received a new inverter today, very responsive after sales service.

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      • by christianM
        Posted on 29 Mar 2020
        Bought on 10 Feb 2019 from LDLC
        Number of reviews: 2 Average rating: 4

        unreliable

        management software impossible to install
        battery died after one year
        I try to connect to the infosec site, impossible.
        I had wanted to buy French, they won't take me back.

        Review automatically translated
      • by Antoine D
        Posted on 12 Jun 2019
        Bought on 13 May 2019 from LDLC
        Number of reviews: 4 Average rating: 9

        good product - delivered on time - just plug it in and it works

        good product-delivered on time-just plug it in and it works-.
        voltage displayed at input, it will be the same at output.

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      • by Christian M
        Posted on 18 Feb 2019
        Bought on 6 Feb 2019 from LDLC
        Number of reviews: 7 Average rating: 8

        Excellent inverter

        Contrary to other comments that say that the inverter does not communicate, it communicates very well with the infosec upsilon software that you have to download from the infosec website. ( The trick is to tell the software to communicate with the usb port).
        The inverter works very well and the infosec service is extremely reactive, (my model had the usb charging port inactive for phone charging and infosec changed it without question in 48h)
        The software allows you to disable some of the alarms but not all.
        I tried it with my all in one pc, it lasts 18 minutes which allows me to stop everything.
        I have not had enough time to evaluate it in depth as a thunderbolt (which I do not want).

        Review automatically translated
      • by Le Pat
        Posted on 31 Aug 2018
        Bought on 18 Aug 2018 from LDLC
        Number of reviews: 6 Average rating: 6

        Good but

        I'm not able to get the PC to communicate with this tool! and no response from the manufacturer...Apart from that it's stable in voltage and it's complete in plug. It's powerful for a big PC with a screen. It's about time this inverter technology became affordable. As a reminder, the current always passes through the inverter, which regulates the voltages on the 6 sockets. It allows to benefit from an insurance by subscribing on the manufacturer's site after purchase. The brand references replacement batteries.

        Review automatically translated
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