not at all satisfied with the product.
Product bought new less than 4 months ago! The touch pad works 1 time out of 3. And jams. The plastic casing does not provide a good grip or ergonomics. The lock button on the touch pad (F2 + FN) doesn't work either. I was asked to carry out several tests on my own, including one with an external mouse that I don't have.
If I send it back, they'll change the touch pad and then send it back to me under ..... 3 weeks or so. Except that my daughter can't stay without a computer with all her homework to do on it for that long.
Unfortunately I exceeded the 14-day cancellation period, as I waited until my teenager's birthday to give it to her... so when I called to return the product for a refund so I could get her another one, I was told no.... Wao what commercialism behind the legality, I do not congratulate you. The polaroid brand for a note book for my 9 year old daughter which had a faulty battery for a new product was reimbursed to me without any problem by them in 3 days, after 2 months of purchase when they could have, like you, kindly "gone behind" the law after the 14 day withdrawal period.
Very disappointed with LDLC. I will never buy from you again and would strongly advise others not to.
