Customer reviews of the Audeze Maxwell (PlayStation)

Audeze Maxwell (PlayStation) 389€95
Global rating
8/10
based on 23 reviews Editorial and moderation guide
  • 65%
    15 reviews
  • 4%
    1 review
  • 4%
    1 review
  • 4%
    1 review
  • 22%
    5 reviews
Most helpful positive review:
by SVNJ
Posted on 23 Apr 2024

Audeze

Very fast delivery, good quality product that I haven't found anywhere else, in short great work from LDLC.
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Most helpful critical review:
by DylanL
Posted on 14 Nov 2023

Does not last

After 5 months of use, the headphones broke down, losing sound on one side and then both sides. Before buying these headphones, you should check out Audeze's Reddit page as many people have had problems with these headphones. I would not recommend it.
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      • by HerveL
        Posted on 6 Jul 2024
        Bought on 23 May 2024 from LDLC
        Number of reviews: 1 Average rating: 2

        Sizzling after one month

        Like many other reviews here and elsewhere on the net, the headphones started to crackle after a month. Too late for the 14 day cancellation period. I thought I'd be luckier and not get a faulty set. Well, I was wrong. Pass on this helmet. I'm starting the warranty procedure.

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      • by SVNJ
        Posted on 23 Apr 2024
        Bought on 20 Apr 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Audeze

        Very fast delivery, good quality product that I haven't found anywhere else, in short great work from LDLC.

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      • by Bruno C
        Posted on 22 Apr 2024
        Bought on 17 Apr 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Hot off the press

        Product received 2 days ago and what comfort, the weight is not even remarkable in itself having passed by a mmx300 from beyerdynamic I do not feel any difference on this point there if it is there height of the headset hoop not very convenient with small heads but nothing disturbing!
        As far as the sound is concerned, and this is where it earns its stars, there's nothing to say that you won't be disappointed once you're on your ears, whether you're playing a game or listening to multimedia. The same goes for the microphone, which is just as effective!
        I was worried about the reliability of the headset when I received it, but for the moment it's fine.

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      • by Kachia V
        Posted on 29 Feb 2024
        Bought on 9 Mar 2023 from LDLC
        Number of reviews: 7 Average rating: 5

        not reliable..... rating reduced from 2 to 1 but I'd like to put 0 or even -5

        Notice of origin:
        NOT RELIABLE.....
        Super headset (sound, microphone, frequencies, etc., in fact everything that is said on the test and review sites is true and even better!), used for everything (long video sessions, teleworking, gaming, music) but which really doesn't last long.

        Same problem as the previous model, less than 4 months after its first use: detachment of an internal membrane that snaps/crackles in the ear (right) .....
        Well, back to LDLC, fortunately, the LDLC after-sales service has always been responsive, I'm going to call them right away (...don't make me change my mind :) )

        at this price it's unacceptable!!! hence the very poor rating,

        MAJ avis: bon ben le SAV LDLC.... je suis pour la première fois DECU (très) --> pas besoin d'acheter le pack confort! économisez vos 20euros les amis...
        On the phone, the very polite LDLC gentleman tells me that the problem is known and that I should send the product back (with the return label) and that, in agreement with AUDEZE, it will be a standard exchange. In short, 3 weeks after the return: ZERO NEWS! I called LDLC who told me (still very politely) that the product was being analysed by the brand and that LDLC could do nothing and that in any case they did not have any in stock.

        I paid and got nothing.

        DO NOT BUY THIS BRAND!!!!!

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      • by HasanT
        Posted on 24 Feb 2024
        Bought on 12 Aug 2023 from LDLC
        Number of reviews: 1 Average rating: 2

        Left speaker problem

        After 4 months of careful use, the left speaker started to crackle and a few days later stopped working.

        For 400€ I strongly advise against this.

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      • by Nicolas C
        Posted on 20 Feb 2024
        Bought on 7 Feb 2024 from LDLC
        Number of reviews: 3 Average rating: 4

        If only...

        This headset is literally perfect in terms of sound, nothing to say, I even preferred it to my Hifiman Sundara.
        There's nothing to say about comfort, and the features are top-notch (simultaneous Bluetooth connectivity, dual microphones, etc.).
        The only downside, and for me the point of no return, is the build quality of these headphones.
        As soon as I unpacked them, I noticed planar wrinkles on the left driver. So far, nothing too worrying as it didn't affect the sound.
        After a week, it was the turn of the right driver.
        After a week and two days, an unbearable crackling sound appeared in the right auricle.
        I'd like to point out that I took care of it like an infant, being aware of the many complaints about this headset that are rife on the net.
        LDLC informs me that this kind of problem is not covered by the warranty (not very reassuring when you buy this headset from LDLC for the sole reason that they offer a 3-year warranty).
        I was therefore offered a retraction, which I accepted. For almost £400, I can't afford to play Russian roulette. With proper quality control, these headphones would probably be both the best gaming headphones and the best audiophile headphones in their price category. As it stands, however, I can't recommend it.

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      • by ValentinP
        Posted on 17 Jan 2024
        Bought on 19 Sep 2023 from LDLC
        Number of reviews: 1 Average rating: 2

        Serious failures in less than 1 year

        The helmet :

        During the first few months of use, the microphone seemed to be lagging intermittently.
        Except that I've got fibre and I use Discord, and after comparing and reconnecting my old headset, the problem was really with the Audeze Maxwell!

        As I write this review (17/01/2024) the right-hand side of the headphones no longer emits any sound (purchase: 19/09/2023).
        I've tried everything (other cables/updates/config in windows...) nothing has helped, I've also consulted some forums that report the same problem and the result -> SAV!

        Next time I'll pay less, paradoxically it lasts longer...

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      • by Cyril4494
        Posted on 7 Jan 2024
        Bought on 4 Jan 2024 from LDLC
        Number of reviews: 8 Average rating: 8

        The ultimate multimedia headset

        Exceptional headphone and microphone performance for film, music, games and meetings. Zero latency thanks to wifi. Powerful Dolby Atmos management, incredible for headphones. Phenomenal battery life. Very good construction...

        The best possible headphones at this price.

        It's very big and heavy. It's only suitable for use at home. However, the comfort is excellent because the weight is very well distributed. A must !!!

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      • by MateoM
        Posted on 14 Dec 2023
        Bought on 14 Nov 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Very fast shipping

        The parcel was received extremely quickly, despite the stated delivery times, and the packaging was meticulous. I'd recommend it more than once!

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      • by RomainZ
        Posted on 22 Nov 2023
        Bought on 26 May 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        A dud but no more worries since

        Like KevinL, I ordered a Maxwell in June to replace an MMX300. After a month and a half, I lost sound in one ear, then quickly in the second.

        Surely a lottery? In any case since the new one, it works perfectly, actually lasts 60h+ without charge which is incredible, I do not find it heavy (unlike others, even if I can understand that 500gr can be heavy). The sound quality is also very pleasant.
        The price of the headset has increased since June, it was available at 299 €, unlike now where it is 389 €, inflation is everywhere, but 25% more price is huge (it is not LDLC margin, because all sites that sell FR have increased price).

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      • by DylanL
        Posted on 14 Nov 2023
        Bought on 4 Jul 2023 from LDLC
        Number of reviews: 1 Average rating: 2

        Does not last

        After 5 months of use, the headphones broke down, losing sound on one side and then both sides.

        Before buying these headphones, you should check out Audeze's Reddit page as many people have had problems with these headphones.

        I would not recommend it.

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      • by Stephane B
        Posted on 25 Oct 2023
        Bought on 27 Sep 2023 from LDLC
        Number of reviews: 2 Average rating: 10

        A crazy sound

        This headset really is a cross between a gamer's headset and an audiophile's headset ... A superb purchase that exudes quality.

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      • by LukaS
        Posted on 11 Sep 2023
        Bought on 8 Aug 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Great headphones

        Audio quality is great with multiple presets to choose from. Boom microphone is good for chatting.
        Build quality is good, but the headband is plastic and seems like a weak spot. They're also quite heavy, but surprisingly comfortable. Due to their weight, they fall off easily if you tilt your head (like when getting up from a bed).
        Connectivity is good and it has everything. They can't simultaneously play wireless and Bluetooth, but I don't need that anyway. The USB dongle also has good range. It can be a little annoying when updating the firmware and the PC app can't customize the presets (mobile app needed for that).
        Great battery life, charged them 3 times in 19 days, so 70+ hours on my volume settings.
        I don't own any other headphones in this price range, but I'm happy with what I got.

      • by BakerF
        Posted on 22 Aug 2023
        Bought on 19 Aug 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Nickel

        Super fast delivery.

        Former owner of the penrose I wanted to switch to the maxwell. It is better in every way. The materials are of better quality and the sound is much better. It's not a slap in the face, the difference between the two is minimal but you can still feel the difference. Tested on ps5 with ff16. If you're on the fence about switching from penrose to maxwell, if you've got the budget, go for it. If not, the penrose does the job very well, but for those like me who want the best ;) go for the maxwell!

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      • by BrunoG
        Posted on 31 Jul 2023
        Bought on 30 Jun 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Amazing Planar Headphones!

        I've been using it for gaming, music listening and work from home. The experience has been amazing. The only downside is not coming with a carrying box.

      • by GeorgesL
        Posted on 14 Jul 2023
        Bought on 22 Jun 2023 from LDLC
        Number of reviews: 1 Average rating: 8

        good sound

        So the sound is very good, I really love this headset but on some music there is a slight crackle in the sound that is unpleasant, the bass and high midrange is perfect but I think it comes from the bottom but I'm not sure but it's a shame because apart from that it is superb, I'll see if it gets worse and if so I will ask for a replacement since there is a 3 year warranty ...

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      • by KaanT
        Posted on 13 Jul 2023
        Bought on 14 Jun 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Superb quality

        I used several other gaming headsets from Steelseries, Razer and Logitech and Maxwell is far better than any others. Superb sound quality, durable design and very long battery life. Only downside with this headset is the software part. I don't know when Audeze will fix the software issues, like EQ is not working properly and you can't see actual battery life on Windows app, but other than that it has solid hardware.

      • by YorickT
        Posted on 17 Jun 2023
        Bought on 14 Jun 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Incredible!

        I've got an Astro A50 which has done me proud, I've changed the battery twice and I've decided to change it after a few malfunctions. So I'm already starting with a top-of-the-range headset! This one is even better, the finish is really incredible and so are the materials used. As for the sound, I haven't yet tested it in games for immersion, but for music it's as good as or better than the previous headset (with a really punchy bass). I'm also happy with the size of the ear cushions, I've got a big head and the ears to go with it, so I feel good with them! The weight may be a bit prohibitive I think for some, but for me it suits me perfectly and it's a guarantee of quality for me. As for the LDLC service, as usual I have nothing to say, well yes, it's perfect. I order most of my computer equipment here because of the speed and reliability of their teams.

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      • by NicolasSamuelL
        Posted on 28 May 2023
        Bought on 16 Jan 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Many thanks

        The product is great and above all I thank you because you deliver to Réunion and it's a pleasure not to be forgotten in the DOM.

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      • by ThomasC
        Posted on 26 Apr 2023
        Bought on 27 Feb 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        The perfect gaming headset

        This headset is perfect, nothing like the astro, beyer, steelseris, logitech etc..
        It's a great headset for gaming, music and movies.

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      • by GregoryJ
        Posted on 12 Apr 2023
        Bought on 3 Jan 2023 from LDLC
        Number of reviews: 1 Average rating: 4

        Not for everyone!

        I received and tried this headset and the first thing I would say is to try it in a shop before buying it because for me its flaws quickly overtook its qualities.
        The sound is just impressive, in a fps you can perfectly distinguish the sounds of footsteps, metal and even the breathing of the enemies but for my part playing mainly on console and home TV I had to keep the sound level high to feel it causing a significant hearing fatigue, (below a certain threshold of Db the footsteps are heard less).
        The helmet is much, much too heavy! And the headband, too rigid, with only 3 levels of adjustment does not help things at all, headache assured (not more than one hour of use for me, so much it is heavy!).
        I had a bad experience with it, so if you can try it before you buy it, do so.

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      • by Jean-cedric E
        Posted on 31 Mar 2023
        Bought on 24 Feb 2023 from LDLC
        Number of reviews: 3 Average rating: 8

        Incredible

        I've tested a lot of headphones and I liked the predecessor aka the Audeze Penrose for its sound quality.
        Well, I'm stuck with it.
        It is simply perfect for me.
        The sound is amazingly clear, precise and balanced.
        The battery life is really good.
        And the range is one of the best I've ever experienced.

        The microphone is well made and the built-in noise canceller works perfectly.

        In short, a real treat.

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      • by Romain L
        Posted on 31 Mar 2023
        Bought on 29 Mar 2023 from LDLC
        Number of reviews: 7 Average rating: 10

        Unbeatable

        I received it yesterday, I will review it again if any problems arise in the next few months.

        + I've been using them for a while now, but I'm not sure what to expect from them.
        + comfort, its weight (almost 500g, double the average competition) is not at all disturbing for me, the cushions are thick and pleasant, no pain on the temples or ears as I have had with other headsets
        + software, multiple settings possible for a nice variety of use
        + battery, used all day and barely at 85%.
        + I've been using them for a while now and I'm not sure if they'll work or not, but I'm sure they will.
        + I'm not sure if it's the same as the Penrose or not, but it's a good product.

        - can eventually get warm in the long run


        So far there are almost no negatives for me, it's a nugget that is not worth its price and is without competition on the gaming headset market (and even more on the wireless market), so go for it if you find one!
        I'd like to point out that I haven't tested everything related to bluetooth so I won't comment on that, but the "free" microphone (yes, there are 2, the boom and another one integrated for bluetooth I guess) seems correct.

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