Customer reviews of the Sony WH-1000XM4 Black

Sony WH-1000XM4 Black 299€95
Global rating
8/10
based on 19 reviews Editorial and moderation guide
  • 53%
    10 reviews
  • 37%
    7 reviews
  • 0%
  • 5%
    1 review
  • 5%
    1 review
Most helpful positive review:
by AurelieG
Posted on 23 Feb 2021

Just perfect

It is very practical, comfortable, good noise reduction and good autonomy. I gave it to my man Nol and he never leaves it.
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Most helpful critical review:
by NicolasC
Posted on 4 Jan 2024

Avoid if you're using Linux (Ubuntu)

The advantage of this headset was the dual-pairing feature, which allows you to connect to 2 devices simultaneously and switch when receiving a call and/or a video. I had no problem with my previous Marshall. Unfortunately it's impossible if you're running Ubuntu 22.04. I imagine there's no problem with Windows/Mac... It's a pity, this headset was intended for use in my work, and I've missed the withdrawal period...
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      • by Thomas
        Posted on 2 Jul 2024
        Bought on 30 Oct 2023 from LDLC
        Number of reviews: 5 Average rating: 8

        Very good performance, with one downside: a known defect, but it's easy to get the product exchan...

        Key points:
        - Active noise cancellation does the job very well. I suffer from tinnitus due to too much acoustic trauma and I even use these headphones on the platforms at SNCF stations instead of my protective earplugs.
        - the sound is of good quality, very precise, clear, the bass is present without being too intrusive, and the noise reduction + circum-aural are a real bonus
        - no need for the app, it's practically plug and play

        Minus :
        - for several models, moisture can find its way into the cups and reduce the effectiveness of the active noise reduction. I live in an oceanic climate and it didn't fail: a few months after my purchase I had to send it back to the after-sales service. But no problem getting it exchanged, so that's good.
        - There's a function called "speak-to-chat" that you can activate inadvertently by pressing 2 fingers on the right-hand cup (so every time you take it off and put it back on, you risk activating it...). I don't know if this is its primary purpose, the instructions aren't explicit, but when activated the headphones stop working (sound and noise reduction) if you start talking. You have to press a button to restart it. And as I've stuck a microphone on this headset, well, it cut out every time I spoke... It took me a few hours to find the answer...
        - speaking of the microphone, let's be honest, it's pretty rubbish for the price, tested on the phone and Discord, and your interlocutors have trouble understanding you...

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      • by ThomasP
        Posted on 31 May 2024
        Bought on 3 May 2024 from LDLC
        Number of reviews: 2 Average rating: 9

        Good product

        First purchase of audiophile equipment, really pleased with the sound quality and the product. Very pleasant noise reduction. A little time-consuming to set up at first, but once everything was in place it was a real pleasure to use, both on wired and Bluetooth connections.

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      • by Hector G
        Posted on 4 May 2024
        Bought on 5 Apr 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        sony WH-1000XM4 headset

        I am very pleased with the quality of the product.
        Satisfied with my product.
        A joy to isolate myself to watch a film or listen to music.
        A delight.

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      • by oussamaM
        Posted on 8 Feb 2024
        Bought on 10 Jan 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Great product!

        Exceptional, the very best at an unbeatable price.
        Sony offers great products.
        The listening experience is sensational, the product is very well finished and very easy to use.

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      • by NicolasC
        Posted on 4 Jan 2024
        Bought on 24 Nov 2023 from LDLC
        Number of reviews: 1 Average rating: 2

        Avoid if you're using Linux (Ubuntu)

        The advantage of this headset was the dual-pairing feature, which allows you to connect to 2 devices simultaneously and switch when receiving a call and/or a video. I had no problem with my previous Marshall.
        Unfortunately it's impossible if you're running Ubuntu 22.04. I imagine there's no problem with Windows/Mac...
        It's a pity, this headset was intended for use in my work, and I've missed the withdrawal period...

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      • by Ninja
        Posted on 8 Dec 2023
        Bought on 4 Aug 2023 from LDLC
        Number of reviews: 2 Average rating: 9

        Excellent, but be careful not to get too busky

        The helmet and its performance is excellent.
        The articulations are good: allows a perfect fit and easy storage.
        However, care must be taken not to be brusque: the attachment of the earpiece to the handle (the rotating part) can break.

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      • by Jean63
        Posted on 2 Dec 2023
        Bought on 12 Sep 2022 from LDLC
        Number of reviews: 2 Average rating: 10

        Excellent helmet!

        These headphones are really great, especially for public transport. The battery life is very long: ~1 charge per week and counting.

        5/5

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      • by Photinfo
        Posted on 18 Oct 2023
        Bought on 19 Sep 2023 from LDLC
        Number of reviews: 16 Average rating: 8

        Always a pleasure

        Bought them for my daughter, as I have one myself. Still one of the best noise cancellers, and much more comfortable to wear for several hours than the next model, the XM5.
        The only downside is the touch control, which is very effective but is often triggered when my head is pressed against a pillow.

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      • by CamilleM
        Posted on 12 Oct 2023
        Bought on 4 Jul 2021 from LDLC
        Number of reviews: 16 Average rating: 10

        sound

        Really incredible sound, you can hardly feel the headphones on your head - a real pleasure. The reduction is perfect too, unless there's a really loud noise, but it's perfect for traffic, trains or even planes!

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      • by MoanaC
        Posted on 4 Sep 2023
        Bought on 4 Aug 2023 from LDLC
        Number of reviews: 2 Average rating: 10

        Exceptional helmet!

        I am extremely pleased with the Sony WH-1000XM4 headphones. Its sound quality is quite simply exceptional, offering a rich and immersive audio experience. The active noise reduction is truly impressive, effectively blocking out surrounding noise, allowing you to enjoy your music or calls in complete silence.

        The battery life is impressive, allowing me to use it for long hours without having to recharge it frequently. What's more, the build quality of the headphones is excellent, making them comfortable to wear for long periods.

        As for LDLC's service, I've been a loyal customer for 14 years, and I continue to appreciate their quality of service and speed of shipping.

        All in all, the Sony WH-1000XM4 is an excellent headset, combining exceptional sound quality, impressive battery life and outstanding noise reduction. Coupled with LDLC's reliability, it's a winning choice for audiophiles like me."

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      • by LaurentC
        Posted on 28 Mar 2023
        Bought on 27 Feb 2023 from LDLC
        Number of reviews: 8 Average rating: 10

        perfect helmet,

        this headset meets and exceeds all my expectations! amazing sound quality! i do not regret this purchase!

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      • by Frederic R
        Posted on 4 Jul 2022
        Bought on 20 Apr 2022 from LDLC
        Number of reviews: 17 Average rating: 9

        Really impressive

        I own a lot of mythical headphones (wooden, electrostatic etc), but I needed one for travelling and that would have a good autonomy. I also suffer quite a bit from altitude and air travel can become a nightmare the next day as well. Despite a little light software but sufficient and effective above all (equalisation, transparent mode), this headset is really a very good headset, with wire, it plays in the court of the great and the very great, with the wireless BT bluffs me even, in the mode where you do not expect to hear quality).Finally I exploit an AAC codec suitably in its retrenchments and finally the LDAC allows me to doubt the wired in Hi Res, so much this last is excellent.The highs are sufficient but less present than the headphone has the apple. The bass is good and powerful, dynamic, precise, without effect 'boomy', the medium remains good, not excellent because I heard better at home ... but with an incomparable artillery (DAC-AMPLI autonomous etc.) therefore whatever it is this headphone is excellent, for once in my life, I really use the BT, I have much less pain (see not at all has my eardrums for the altitude. It charges quickly, it takes a long time to unload (a return trip from REUNION to PARIS without recharging and listening to the albums even while sleeping) It's not a good idea to use it in the same way as the other devices, just the touch controls are not natural or instinctive.

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      • by Joselyne R
        Posted on 28 Mar 2022
        Bought on 24 Feb 2022 from LDLC
        Number of reviews: 1 Average rating: 8

        Very good noise cancelling headphones

        Very good anti-noise, the silence as soon as you put it on your head is impressive.

        Good build quality.

        Very good balanced sound for music.

        Only downside is that correspondents sometimes complain about the microphone.

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      • by NaheaF
        Posted on 1 Mar 2022
        Bought on 1 Feb 2022 from LDLC
        Number of reviews: 2 Average rating: 10

        Super

        Good product, delivery in record time (3 days) for Tahiti. LDLC ?
        The headphones themselves, nothing to say. Great product

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      • by Jessica M
        Posted on 22 Nov 2021
        Bought on 23 Oct 2021 from LDLC
        Number of reviews: 1 Average rating: 10

        very good product

        meets our expectations. corresponds to its description, practical, easy to carry in its case. thank you

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      • by RaoulS
        Posted on 19 Oct 2021
        Bought on 7 Oct 2021 from LDLC
        Number of reviews: 1 Average rating: 8

        Discovery

        This is my first noise reduction headset. I had a bit of trouble pairing it: you have to press for more than 7 seconds, it seems. But once I understood the process it was great. The reduction is impeccable.
        The downside is that living in the TOM my ears get hot very quickly, even if the earpieces are super soft. With the air conditioning it is much better.
        The quality of the sound is impeccable.
        I'm very happy with the quality of the sound and the price.

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      • by Tutul
        Posted on 26 Apr 2021
        Bought on 26 Mar 2021 from LDLC
        Number of reviews: 4 Average rating: 9

        Impeccable except...

        The sound quality is really good and the anti-noise system (configurable via the smartphone app) gives a really good result, no more wind noise :-)On the other hand, I'm rather upset that the microphone is only accessible via Bluetooth. The mini-jack is only an audio input, no way to plug an audio mic cable on it :-(

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      • by AurelieG
        Posted on 23 Feb 2021
        Bought on 27 Nov 2020 from LDLC
        Number of reviews: 1 Average rating: 10

        Just perfect

        It is very practical, comfortable, good noise reduction and good autonomy. I gave it to my man Nol and he never leaves it.

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      • by Orion
        Posted on 16 Dec 2020
        Bought on 10 Dec 2020 from LDLC
        Number of reviews: 1 Average rating: 4

        Great headphones but big problems with the ANC

        The headphones have an excellent precision on very high quality music.
        Coupled with a note 20 ultra in LDAC and with lossles in flac the quality is nothing to say.
        The DSEE is also not too bad but I prefer to deactivate it even on music in mp3 format.



        But the ANC is a big drawback.

        It is certainly the best in its category since the airpod max is not yet released.

        I'm not sure if it's a good idea to use the ANC or not, but it's a good idea to use the ANC when you're moving around.

        A known problem with the WH1000-XM3 but the XM4 has the problem more and more recurrent,

        Every little movement I make, the humming starts. After following all the procedure of sony concerning the optimization of the headset and the way of wearing it, nothing is done.

        The last firmware update that supposedly corrects the problem brought me almost double the number of problems with the buzzing.

        Even after the reset, nothing is done.

        I'm really disappointed in sony for this.

        I'm really disappointed with sony for this. Hopefully they will fix the problem as soon as possible because this humming noise without music with the ANC is unbearable when walking down the street and panning or turning your head from left to right.

        I have to deactivate the ANC.

        I have contacted the service department of ldlc to see if they can find a solution.

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