Customer reviews of the LDLC - Assembly of a complete machine without system

LDLC - Assembly of a complete machine without system 79€94
Global rating
8/10
based on 397 reviews Editorial and moderation guide
  • 64%
    253 reviews
  • 9%
    36 reviews
  • 8%
    32 reviews
  • 8%
    30 reviews
  • 12%
    46 reviews
Most helpful positive review:
by Flos
Posted on 26 Jul 2020

Great team, bravo

High-end PC, assembled in record time and with great care. I am very pleased with the quality of the service and the quality of the product. I would also like to thank the sales team: Renaud, Johan, Tristan, Teddy for their patience, efficiency and support throughout the order process.
Read more
Review automatically translated
Most helpful critical review:
by KevinH
Posted on 21 Jul 2020

Incomplete assembly / missing essential components

I received my computer with a large configuration, (2500€+). I am trying to install Windows on the SSD, but it is not detected by Windows, which forces me to stop the installation by switching off the power supply. I then open it and check the SSD slots to see that they are empty. I then check the component boxes to see that I have all the boxes except the SSD. The next day at 9am I contacted the service department who told me to send photos. I did so and after waiting 30 minutes for the photos to arrive, I called back. I was told that they would see what they could do but that they would not be able to contact the workshop for at least 24 hours (or more). In fact it seems that forgetting an SSD, an essential component, is not so serious and worth waiting for... I'm going to wait at least another 1 or 2 days without being able to use my computer, and at best they'll send me one which will take 1 or 2 days to arrive... assuming of course that they don't simply tell me that I'm making a mistake... at the point I'm at you never know... Even if he sends me one, and I hope he does, I'll have to assemble it myself, as I'm not used to it, I'll have a hard time doing what I paid "professionals" to do for me... Aren't computers checked before they are shipped? How could such an important component be forgotten when the preparation started on Friday 3rd July...I received it on the 21st. This is the consideration that LDLC brings to a customer who entrusted them with a 3200€ configuration all included? I'm waiting for the answer from the after-sales service, which will obviously not happen for several dozen hours. To be continued.
Read more
Review automatically translated
Filter by:
Sort / Filter

Rating

    Sort by

      Sort by:
      • by Frederic F
        Posted on 12 Nov 2024
        Bought on 31 Oct 2024 from LDLC
        Number of reviews: 14 Average rating: 9

        quality service

        I have never been disappointed by LDLC's installation,
        They follow the instructions you give when you order and call me if you have any doubts or problems.

        Review automatically translated
      • by Dylan Lacroix
        Posted on 10 Nov 2024
        Bought on 8 Oct 2024 from LDLC
        Number of reviews: 2 Average rating: 10

        Super

        Very friendly staff. Order received in advance. They helped me activate Windows by sending the steps via Gmail and answered my questions very quickly on the phone. The communication and help with them was clear, precise and efficient. I did not know this shop (LDLC) I was surprised and very satisfied. I would recommend

        Review automatically translated
      • by AnthonyM
        Posted on 3 Nov 2024
        Bought on 2 Sep 2024 from LDLC
        Number of reviews: 11 Average rating: 10

        First Fixed PC

        This is my first desktop PC, I can't rate each component separately but my final configuration suits me perfectly, fast, fluid and quiet for an affordable price:
        - INTEL CORE I5-14600KF (3.5 GHZ / 5.3 GHZ)
        - ASUS PRIME Z790-P
        - Kingston FURY Beast RGB 16 GB (2 x 8 GB) DDR5 6000 MHz CL40
        - Gigabyte GeForce RTX 3060 GAMING OC 12G (rev 2.0) (LHR)
        - Kingston SSD NV2 1Tb
        - be quiet! Pure Base 600 Window Orange
        - be quiet! Dark Rock 5
        - Seagate BarraCuda 2Tb (ST2000DM008
        - be quiet! Pure Power 12 M 850W 80PLUS Gold
        - PC mounting without system
        - SATA cable (50 cm)

        Review automatically translated
      • by AhmetK
        Posted on 26 Oct 2024
        Bought on 6 Oct 2024 from LDLC
        Number of reviews: 5 Average rating: 10

        ASSEMBLY

        Thank you LDLC you are a team of professionals level of assembly and perfect.
        10 out of 10 from me my pc works great.

        Review automatically translated
      • by ColonelJack
        Posted on 22 Oct 2024
        Bought on 19 Sep 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Top assembly and service!

        I received my configuration in perfect condition, everything works correctly. I just had to install an OS that I didn't buy. I would definitely recommend this service! Thank you very much for your work.

        Review automatically translated
      • by gabrielL
        Posted on 4 Oct 2024
        Bought on 29 Aug 2024 from LDLC
        Number of reviews: 8 Average rating: 10

        The technicians are meticulous and professional!

        Not knowing how to assemble a PC, it's really very practical and really cheap!

        The technicians are meticulous and professional!

        Review automatically translated
      • by LucasG
        Posted on 28 Sep 2024
        Bought on 3 Sep 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Very clean assembly

        My PC was assembled by DAV, thank you to him, it's very clean, I certainly couldn't have done better.

        Review automatically translated
      • by VincentC
        Posted on 27 Sep 2024
        Bought on 13 Sep 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        top-notch customer service

        I have received impeccably assembled and very well packaged. Perfect assembly. I had forgotten to put the fans on, so I phoned customer service who gave me very good information without pushing me to buy... I had the feeling that I had a competent person on the phone, which I really appreciated.

        Review automatically translated
      • by MarcelL
        Posted on 21 Sep 2024
        Bought on 16 Aug 2024 from LDLC
        Number of reviews: 2 Average rating: 10

        A pleasant surprise

        Product promised with an undefined delivery date and received faster than expected.
        The packaging is super strong and perfectly suited to the contents.
        I'll come back to the site for a quote next time.

        Review automatically translated
      • by MajesticQueentin
        Posted on 19 Sep 2024
        Bought on 10 Jul 2023 from LDLC
        Number of reviews: 4 Average rating: 9

        Absolutely impeccable

        The assembly and packaging were very meticulous, and in an even shorter time than initially announced. Hats off to you!

        Review automatically translated
      • by MatthieuC
        Posted on 17 Sep 2024
        Bought on 9 Aug 2024 from LDLC
        Number of reviews: 13 Average rating: 9

        Serious assembly

        Serious assembly of my complete PC tower. I still think I need to change the flexible cardboard system between the components because it's hard to remove, I even removed the clip from the PCI port of my CG.....

        Why not think of small balloons that are inflated and easy to pierce when the PC is received.

        Review automatically translated
      • by FlavienR
        Posted on 15 Sep 2024
        Bought on 30 Jul 2024 from LDLC
        Number of reviews: 3 Average rating: 10

        Very clean assembly

        My first LDLC PC ordered and I'm very proud of it, especially for the very clean assembly and also for the careful delivery.

        Review automatically translated
      • by MeriG
        Posted on 12 Sep 2024
        Bought on 11 Aug 2023 from LDLC
        Number of reviews: 1 Average rating: 2

        Extremely disappointed

        Despite the many details about the correct management cable. I still received a PC with cables all tangled up, impossible to find. No storage. 80 EUR for the service. I'll do without it next time.

        Review automatically translated
      • by ThomasB
        Posted on 11 Sep 2024
        Bought on 31 Aug 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Perfect

        Deadline met.
        The assembly is clean and the instructions are followed, I was able to connect my card that I had kept on the new configuration.

        Review automatically translated
      • by CapucineC
        Posted on 10 Sep 2024
        Bought on 19 Jul 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        assembly

        Watercooling half-assembled, cable not connected, so impossible to use the ICUE H150i LCD screen

        Review automatically translated
      • by VincentA
        Posted on 7 Sep 2024
        Bought on 7 Jun 2024 from LDLC
        Number of reviews: 8 Average rating: 10

        Own

        the assembly was clean, all the cables were well zipped to the case support
        "professional assembly", so I'm satisfied

        Review automatically translated
      • by JeremyJ
        Posted on 1 Sep 2024
        Bought on 18 Aug 2024 from LDLC
        Number of reviews: 1 Average rating: 2

        PC not working

        I have received my pc assembled and I have no signal on the screen. I've tried several methods mentioned on the internet but it still doesn't work. But otherwise I can say that the assembly is good.

        Review automatically translated
      • by JulienB
        Posted on 25 Aug 2024
        Bought on 5 Jul 2024 from LDLC
        Number of reviews: 7 Average rating: 10

        I RECOMMEND

        Here's the Noctua equivalent - you can buy it with your eyes shut - silent and efficient for cooling an i5 14600 KF - go for it!

        Review automatically translated
      • by OlivierS
        Posted on 24 Aug 2024
        Bought on 5 Aug 2024 from LDLC
        Number of reviews: 3 Average rating: 10

        Fine

        Only one negative thing. I would have liked to be able to recover the serial from my CG without dismantling it, but that's anecdotal. Everything else is ok. Thank you

        Review automatically translated
      • by Olivier L
        Posted on 29 Jul 2024
        Bought on 3 Jun 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Very good quality assembly and careful shipping

        The case was very well protected, and the assembly very clean, with the cables together and hidden.
        A box was supplied in the box with the unused cables and accessories.
        Fast delivery with secure carrier.
        I added an SSD and a SATA HDD from my previous machine and everything works very well!
        Would definitely recommend!

        Review automatically translated
      • by FredericL
        Posted on 27 Jul 2024
        Bought on 15 Jul 2024 from LDLC
        Number of reviews: 2 Average rating: 10

        assembly

        The assembly is very well done nothing to say and delivered on time thank you LDLC for your professionalism.

        Review automatically translated
      • by Roswaal
        Posted on 14 Jul 2024
        Bought on 6 Jul 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Perfect assembly

        I received the machine perfectly assembled, with a neat cable management system.

        The power button was on 1, showing that it had been tested beforehand. There were only 3 extra days in the delivery (the order was placed on Saturday and received the following Friday).

        The work is exemplary.

        Review automatically translated
      • by NathanK
        Posted on 8 Jul 2024
        Bought on 1 Jul 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Well-made product

        This is the second time I've used this service and I'm as satisfied as ever. The assembly is impeccable and looks great. I was contacted by customer service to clarify a few points regarding assembly. Once the clarifications had been made, the PC was assembled and dispatched the same day. I received it in Switzerland on Friday, just 4 days after placing the order, which is very fast.

        However, it would be nice if Swiss customers received a suitable power plug (CH) rather than a French one (FR). For me, this wasn't a problem, but I don't think everyone has this type of cable available.

        I highly recommend this service :)

        Review automatically translated
      • by DorianM
        Posted on 3 Jul 2024
        Bought on 27 Jun 2024 from LDLC
        Number of reviews: 1 Average rating: 8

        DAMAGE

        It's a pity I had asked to connect the hard disk alim as well as the sata that was not done fortunately that I c'est to make that falls on a person who c'est not to make it it must pay again a technician.

        Review automatically translated
      • by nihi
        Posted on 1 Jul 2024
        Bought on 18 Jun 2024 from LDLC
        Number of reviews: 1 Average rating: 4

        Strange set-up

        The management cable is fine on my Fractal Design Ridge case. The components inside have been mounted upside down, which is really weird. In the end, the PC works, but for the price, you'd think the assembler would know how to tell the top from the bottom of a case. One last thing, which is annoying, is that the case has a vertical stand, but it wasn't fitted and LDLC didn't supply it on delivery... I ended up with a PC sitting on the desk. Given the price, it's a real shame

        Review automatically translated
      • by SebastienT
        Posted on 29 Jun 2024
        Bought on 14 Jun 2024 from LDLC
        Number of reviews: 6 Average rating: 10

        Top!

        Assembly carried out with care, clean (the cable management is extremely clean) and fast.
        I had a problem on receipt (bent fan) and after sending a few photos LDLC sent me a new one to replace it (I could have sent the tower back for them to do it themselves but as I wanted it to go faster I chose the replacement option).
        Easy contact and extremely courteous, whether by email or telephone. Just great!

        Review automatically translated
      • by MathieuR
        Posted on 26 Jun 2024
        Bought on 22 May 2024 from LDLC
        Number of reviews: 5 Average rating: 2

        Connectors not connected to the motherboard

        In that case I don't see how the assembly could have been tested without the start button being connected...

        Review automatically translated
      • by kevinL
        Posted on 24 Jun 2024
        Bought on 26 May 2024 from LDLC
        Number of reviews: 2 Average rating: 9

        I'm glad, but...

        Overall I am very satisfied with the assembly of my PC by LDLC, I leave the note of 4 because dubious about how was thought the air flow ... I was able to contact them and certified that it was best for the PC, I would not contradict them because they are the professionals!
        Thanks again for your feedback and the impeccable assembly overall.
        Attached is a photo of the assembly (fresh air passing through the back and top, and hot air leaving through the front. I've put the arrows to help you understand).

        Review automatically translated
      • by GuillaumeC
        Posted on 20 Jun 2024
        Bought on 4 May 2024 from LDLC
        Number of reviews: 6 Average rating: 10

        Top-notch assembly

        I took the Lian Lee V3000 Plus case, which is a very large case: the assembly was done perfectly, the watercooling (Arctic Liquid Freezer II 420 ARGB) mounted on the top, and, as requested when I placed my order, the cabling was ready to install a hard disk from my old PC, perfect!

        Review automatically translated
      • by Stephane
        Posted on 7 Jun 2024
        Bought on 31 May 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        excellent

        Excellent work.
        The cable routing is really very, very well done.
        I am very satisfied.
        As I always say, to each his own, and here you can see that these are professionals.

        Review automatically translated
      • by Psittacose
        Posted on 5 Jun 2024
        Bought on 4 May 2024 from LDLC
        Number of reviews: 5 Average rating: 10

        Excellent!

        As I have no expertise in this area, I didn't want to be bothered ordering my PC from a specialist site.
        Very satisfied with the service, no problems to report.

        Review automatically translated
      • by Nicolas G
        Posted on 31 May 2024
        Bought on 9 Jan 2024 from LDLC
        Number of reviews: 84 Average rating: 9

        Excellent PC assembly

        The PC was assembled with great care and delivered very quickly
        Everything is working perfectly so far, very professional job
        I recommend LDLC

        Review automatically translated
      • by DavidF
        Posted on 26 May 2024
        Bought on 14 May 2024 from LDLC
        Number of reviews: 1 Average rating: 2

        Frankly, it's not worth it.

        I opted for LDLC assembly because I was clearly too lazy to do it myself and thought it would be done properly, but what a surprise it was when I received my PC. As you can see, the graphics card was fitted on top except that I realised that the port had been forced as the card wasn't actually calibrated to fit on the motherboard.

        As a result, as you can see in photo 2, the PCI-E port was damaged. I was afraid that the card or the port wouldn't work, but after a bit of tinkering, I managed to get the card in without damaging it and everything works.

        I am very unhappy and disappointed with this service which I thought was professional and thorough. Clearly, if you're in any doubt, don't use it, as you can't be sure that everything will be done properly. Typically, I would have liked to have been warned beforehand and to have found a solution rather than sending me a badly fitted and damaged configuration.

        So yes, there's a cool management cable and it looks clean, but if you're the least bit meticulous, go for it - there are dozens of YouTube tutorials and it's not worth the price.

        I wouldn't recommend it.

        Review automatically translated
      • by EmmanuelA
        Posted on 18 May 2024
        Bought on 7 May 2024 from LDLC
        Number of reviews: 6 Average rating: 10

        Very good, nothing to complain about!

        Excellent assembly, very good cable management, BIOS update, and packaging (padding and all the components, especially the CGU and ventirad, are well secured and did not move a bit during transport). I can only recommend it.

        Review automatically translated
      • by BNlue
        Posted on 13 May 2024
        Bought on 4 Apr 2024 from LDLC
        Number of reviews: 8 Average rating: 10

        Fine

        As a customer who had a system-free PC assembly carried out by LDLC, I am extremely satisfied with my experience.

        Firstly, the ordering process was simple and transparent. The LDLC website offers a comprehensive range of components, which allowed me to choose exactly what I needed for my specific configuration. In addition, the customisation process was easy to follow, allowing me to select the components that best suited my needs and budget.

        Once I placed my order, LDLC customer service kept me informed every step of the way. I received regular updates on the progress of my order and was informed as soon as my PC was ready for shipping.

        The assembly itself was impeccable. All the components were installed correctly and the cabling was well organised inside the case. In addition, the system was thoroughly tested to ensure that it was working correctly before shipping.

        Finally, LDLC's after-sales service was exceptional. I received clear instructions on how to install my operating system once I received my PC, and was able to contact customer service if I had any problems.

        Overall, I would highly recommend LDLC for anyone looking to have a system-free PC build. Their service was professional, reliable and attentive, and I was extremely pleased with the end result.

        Review automatically translated
      • by ThibaultL
        Posted on 9 May 2024
        Bought on 2 May 2024 from LDLC
        Number of reviews: 2 Average rating: 10

        Perfect assembly

        Cable management just perfect with the little ldlc sticker.
        In addition to having followed personal requests.

        Review automatically translated
      • by ArnaudA
        Posted on 22 Apr 2024
        Bought on 6 Apr 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Impeccable

        Meticulous work, installed just as it should be, nothing to complain about,
        impeccable

        it's less than 100% characters, so I'm moving it.

        Review automatically translated
      • by CyrilM
        Posted on 17 Apr 2024
        Bought on 13 Apr 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Assembly feedback

        Great experience in the Clayes Souilly shop!
        The sales staff and technicians were always available on the phone to talk about the progress of the installation and any small problems. I'd bought fans that didn't fit the case, and we took the time to discuss them together several times to find a solution. The assembly was very quick!
        Many thanks to you all!

        Review automatically translated
      • by MarcM
        Posted on 15 Apr 2024
        Bought on 8 Apr 2024 from LDLC
        Number of reviews: 4 Average rating: 9

        Good machine but...

        Good machine overall, components as described, but the case fans are extremely noisy even when the machine is not in use, so much so that we're thinking of having them replaced with new, quieter ones.

        Review automatically translated
      • by HugoL
        Posted on 11 Apr 2024
        Bought on 10 Mar 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Super

        Everything went smoothly, both the delivery and the assembly were impeccable. The computer works perfectly.

        Review automatically translated
      • by PagoC
        Posted on 9 Apr 2024
        Bought on 5 Mar 2024 from LDLC
        Number of reviews: 8 Average rating: 10

        I recommend

        The work is always neat and professional. I highly recommend it, it's a pleasure. See you soon for the next order

        Review automatically translated
      • by JulienB
        Posted on 1 Apr 2024
        Bought on 25 Mar 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        One year on

        I give my opinion 1 year later? What's wrong with you??!
        1 year of good and loyal service of a PC gamer assembled by LDLC. And frankly it is clean everything works very well and a magnificent cable management!

        Review automatically translated
      • by ThierryL
        Posted on 22 Mar 2024
        Bought on 19 Feb 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        High-performance machine offering excellent value for money.

        Machine assembled with care, no complaints.
        Very careful packaging.
        This is a serious company to which I have been loyal for many years.
        And I recommend it to my friends.

        Review automatically translated
      • by DavidB
        Posted on 20 Mar 2024
        Bought on 8 Mar 2024 from LDLC
        Number of reviews: 5 Average rating: 6

        Well fitted (in the shop) but the price is not transparent

        The tower was assembled very well and on time. And the specifications required to connect my additional equipment were met. When I collected the tower, everything was well explained and the seller was very friendly.
        The only drawback is the strapping, which is made of plastic cable. If you want to rework the cables for future additions, you have to cut them. There are fabric/scratch straps that are more practical for this and can be reused.

        I also don't find the extra cost of 40€ for assembly transparent, which brings the price to 120€ in the shop, whereas online assembly costs 80€. It's a nasty surprise for customers when they get to the shop. Perhaps there are valid reasons for LDLC to offer expensive in-store assembly. But for the customer we are not informed, we do not know why, and it should be specified on the website in a more visible way. Personally, I haven't seen it and it doesn't make me want to have a tower reassembled in the shop.

        Review automatically translated
      • by LouisA
        Posted on 18 Mar 2024
        Bought on 7 Feb 2024 from LDLC
        Number of reviews: 2 Average rating: 10

        PC assembly notice

        What can I say?
        Apart from the word PERFECT I can't think of anything else.

        Squared pc assembly, nothing sticks out not a cable, cable management at the top!
        No problems with components or cables that could have become disconnected.
        Nothing to criticize, execpter that take the option assembly pc if you are slackers to mount your pc!

        Review automatically translated
      • by EvanS
        Posted on 17 Mar 2024
        Bought on 9 Dec 2023 from LDLC
        Number of reviews: 10 Average rating: 9

        Correct

        The assembly was clean but there was far too much rilsan (clamp) which made it difficult to dismantle.

        Review automatically translated
      • by ArnaudF
        Posted on 16 Mar 2024
        Bought on 27 Feb 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        New computer

        I ordered a new computer and the assembly was super clean! There are no marks, everything is well put together and looks great!

        Review automatically translated
      • by PatriciaK
        Posted on 15 Mar 2024
        Bought on 15 Mar 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        At the top

        Hello,
        I didn't have time to assemble it and I took the components back to LDLC at the Geispolsheim shop.
        Real pros! I switched it on and installed Windows, no start-up problems.

        Review automatically translated
      • by ArmenA
        Posted on 14 Mar 2024
        Bought on 1 Mar 2024 from LDLC
        Number of reviews: 1 Average rating: 4

        Poorly assembled

        The pc was badly assembled, it could not start, I had to disassemble the pc,
        I had to disassemble the pc, remove the cpu cooling and tighten it little by little on the left then on the right so that the cpu was evenly tightened and not like before.
        the cpu is tightened evenly and not like before. After that the pc worked fine.
        But it still made me lose a lot of time.

        Review automatically translated
      • by SamanthaD
        Posted on 7 Mar 2024
        Bought on 3 Feb 2024 from LDLC
        Number of reviews: 9 Average rating: 10

        top

        Hello, yes I appreciate the speed, the operation and the delivery. Everything went very well.
        However, I don't understand where to leave you a message.

        Review automatically translated