Customer reviews of the LDLC - Assembly of a machine with Windows installation (if purchased)

LDLC - Assembly of a machine with Windows installation (if purchased) 99€95
Global rating
8/10
based on 72 reviews Editorial and moderation guide
  • 61%
    44 reviews
  • 14%
    10 reviews
  • 4%
    3 reviews
  • 7%
    5 reviews
  • 14%
    10 reviews
Most helpful positive review:
by Alexis M
Posted on 9 Feb 2019

Perfect

The technicians who assembled my machine were more than attentive to my needs, always present to answer my questions when I had some, and then they did a great job on the assembly, I am more than satisfied, it is clear that I will go back to them if I need!
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Most helpful critical review:
by Thierry R
Posted on 27 Jan 2017

Very disappointed

And yes, as the title indicates, I am very disappointed by the service of the editor... I ordered a 2200 euros configuration, based on a cooler master cosmos SE case, an i7 6800 K processor, a geforce 1060 and 16 GB of memory. The assembly was fast (about 5 days), nothing to say about it, but I have two big problems. I ordered at the same time a rheobus nzxt sentry 2 to control the fans...and there it is the cata: it turns on but impossible to vary the speed of the fans which remains at 0, the icon representing the fans do not turn, in short there is a problem. So I decide to take a look, I remove the right plate of the case, and there surprise, the probes which are supposed to be fixed close to the fans are there, grouped by a plastic bracelet, between the bottom of the motherboard and the plate of the case, besides the small stickers which are used to make them hold are in the box of the motherboard... well, if that's all it was, but none of the fans are connected, the plugs are there too, also grouped between the motherboard and the case plate! it wasn't likely to work, in fact nothing was installed. Already disgusted I install speedfan to take a look at the temperatures, and there another surprise the CPU temperature is 127 degrees at rest! Which makes me strongly doubt that the thermal paste was correctly placed, if there is any ! Completely disgusted, a config at more than 2000 euros and this is what I end up with. I don't want to be taken for a ride by the after-sales service for ages, so I'm going to try and manage on my own, I won't be asked again!
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      • by SoanG
        Posted on 9 Nov 2024
        Bought on 13 Jan 2024 from LDLC
        Number of reviews: 3 Average rating: 10

        A really good ride!

        I received my computer case assembled and honestly there's nothing negative to say about it!
        I'm not sorry!

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      • by JulienA
        Posted on 23 Oct 2024
        Bought on 25 Apr 2024 from LDLC
        Number of reviews: 30 Average rating: 9

        Technical quality

        The assembly is perfect throughout.
        The cabling is made to measure according to the different components and especially according to the box.
        I have nothing to say, the technical quality of the service is there, it's a real pleasure!

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      • by Christophe 92
        Posted on 1 Oct 2024
        Bought on 31 Aug 2024 from LDLC
        Number of reviews: 2 Average rating: 10

        Configuration for photographers

        Following the configuration that I had requested 2 rectifications were proposed to me: modification of the too fast RAM (6000 MHz) replaced by a memory at 4800 MHz more compatible with the processor and impossibility of installing Win 11 of which I was the owner (bought directly from Microsoft): LDLC only installs software purchased from them.
        Installation and delivery were impeccable, apart from the fact that I had asked for a delayed delivery due to holidays and they didn't take that into account... Thank you Chronopost for the flexibility of the delivery dates.

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      • by Julie
        Posted on 29 Sep 2024
        Bought on 7 Dec 2023 from LDLC
        Number of reviews: 41 Average rating: 9

        Top assembly and installation!

        LDLC assembled my PC and everything went perfectly. The assembly is clean, and they supply all the component boxes, which is a real plus.

        The after-sales service is also impeccable, always available if needed. All in all, a very positive experience from start to finish, thank you very much! :)

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      • by PascalB
        Posted on 15 Sep 2024
        Bought on 12 Sep 2024 from LDLC
        Number of reviews: 4 Average rating: 10

        very satisfied

        I bought and assembled my PC at LDLC Bourgoin in Isère, very good welcome, very good advice for a gaming PC.
        I was very pleased with the service and the quality of the product.
        Bravo a l'équipe

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      • by StevenS
        Posted on 6 Sep 2024
        Bought on 17 Feb 2023 from LDLC
        Number of reviews: 2 Average rating: 9

        Complete pc assembly

        I'm sorry I'm late with the installation of my pc by ldlc, but overall it wasn't a long wait!

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      • by AntoninB
        Posted on 8 Aug 2024
        Bought on 17 Jul 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Very professional assembly

        The work was carried out with care, in a clean and organised manner, and the instructions were followed! Very satisfied, 5 stars!

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      • by MiranI
        Posted on 4 Jul 2024
        Bought on 27 Jul 2023 from LDLC
        Number of reviews: 2 Average rating: 10

        ???????

        Perfect installation. Windows 11 the best.
        ? ? Nothing to say.

        Many thanks to LDLC. ??....

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      • by LaurentH
        Posted on 27 Jun 2024
        Bought on 17 May 2024 from LDLC
        Number of reviews: 1 Average rating: 4

        licence

        system installation done to a minimum I had to do practically everything myself even though I had paid for it to be done

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      • by DomG
        Posted on 10 Jun 2024
        Bought on 6 Jun 2024 from LDLC
        Number of reviews: 2 Average rating: 10

        Configuration installed by LDLC Montigny

        Very friendly and competent team.
        With their professional advice, they helped me to optimise my configuration.
        Perfect assembly, perfect management cable, perfect system installation, Bios update and driver installation, and so far I am very satisfied with my PC.
        Thank you to the LDLC team and in particular to the Montigny team.

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      • by DylanB
        Posted on 16 May 2024
        Bought on 16 May 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Top

        The LDLC team was top notch and understood my needs and gave me the best advice. I'll be back with pleasure.

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      • by Nono3316
        Posted on 30 Apr 2024
        Bought on 16 Feb 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Pc assembly

        Good advice from LDLC in relation to my needs and expectations.
        Quick commissioning of my assembled PC
        Quality of the equipment offered after several weeks of testing
        At the top I recommend!

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      • by MatthieuD
        Posted on 17 Mar 2024
        Bought on 16 Mar 2024 from LDLC
        Number of reviews: 10 Average rating: 10

        Machine assembled by LDLC

        I bought my gamer pc from LDLC because of the reliability and the extended warranty offered.
        In addition to the assembly, I also have a payment facility.

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      • by MickaelH
        Posted on 5 Feb 2024
        Bought on 5 Dec 2023 from LDLC
        Number of reviews: 4 Average rating: 10

        Nothing to say - Perfect

        Quality installation, the wiring is very clean and the surplus is well put back in the boxes.
        Thank you for your excellent work.

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      • by MatteoM
        Posted on 26 Jan 2024
        Bought on 25 Jan 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Perfect

        Perfect pc very well assembled works very well (I did not look at the cable management but given the rest I'm sure it is perfect)

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      • by GilD
        Posted on 23 Jan 2024
        Bought on 18 Jan 2024 from LDLC
        Number of reviews: 1 Average rating: 10

        Gaming computer

        Excellent job assembling this PC. Ready in less than a week. Very efficient, in short top!

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      • by MarieCharlesB
        Posted on 7 Jan 2024
        Bought on 11 Feb 2020 from LDLC
        Number of reviews: 9 Average rating: 10

        satisfaction

        welcome helpful kind competent and advises those who need. Very good contact,

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      • by NicolasB
        Posted on 15 Dec 2023
        Bought on 14 Dec 2023 from LDLC
        Number of reviews: 15 Average rating: 10

        excellent!

        superb assembly ( troyes ) no problem.

        I do a summary, I never exceed 50 degrees (CPU, CGU, SSD, RAM) in ultra whether on the latest games of 2023 or older games, no lag, always at least 60fps in ultra 4k, cooling impeccable. I can only recommend all the following components:
        - Intel Core i5-14600KF (3.5 GHz / 5.3 GHz)
        - be quiet! Dark Rock 4
        - ASUS TUF GAMING B760-PLUS WIFI
        - Corsair Vengeance DDR5 32 GB
        - ASUS ProArt GeForce RTX 4070 Ti
        - MSI MPG A850G PCIE5
        - Fractal Design Meshify 2 Lite TG (Black)

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      • by CamilleT
        Posted on 14 Dec 2023
        Bought on 14 Nov 2023 from LDLC
        Number of reviews: 12 Average rating: 10

        Assembly

        Clean and faultless assembly, satisfied and shows the quality of the site and its fitters, so don't hesitate.

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      • by AnousoneS
        Posted on 6 Dec 2023
        Bought on 24 Nov 2023 from LDLC
        Number of reviews: 2 Average rating: 10

        Meticulous assembly

        the assembly was meticulous and on time. the inside of the tower was well protected with padding against possible shocks during delivery by the carrier. I would recommend the people who dealt with my order, they did a great job.

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      • by ArthurP
        Posted on 13 Nov 2023
        Bought on 11 Jul 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        A good service, the benefits of which will be felt in the future

        NB: Only the Beaugrenelle shop offered this service,
        I therefore took the assisted assembly option, in which you assemble your PC yourself, but remain accompanied by a professional who will be there to help you with the tricky bits. I really enjoyed this experience, as it taught me how to assemble a PC myself, which helped me to repair it and potentially assemble others.

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      • by Studiocreuse
        Posted on 19 Sep 2023
        Bought on 7 Aug 2023 from LDLC
        Number of reviews: 5 Average rating: 5

        Good but .......

        Well fitted, but fan speed control inoperative every other start-up and front panel usb sockets not working

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      • by Florent
        Posted on 9 Jul 2023
        Bought on 8 Jul 2023 from LDLC
        Number of reviews: 6 Average rating: 10

        An unrivalled level of service

        I needed a good configuration for generative AI (stable diffusion). So I had a big constraint on the graphics card (I chose an RTX 3060) but for the rest of the PC, I was a bit in the dark.
        I decided to go to the shop in Nice and they gave me some very good advice on components, all within my budget. The sales staff go out of their way to suggest the components best suited to your use (and not necessarily the most expensive), by going through all the specs. It's so rare to see that. Well done!

        The assembly is super clean and the cable management is nickel.

        Obviously, the PC had to be running Ubuntu and Jammy Jellyfish was pre-installed with all the necessary nVidia, CUDA and other drivers. When I got home, I plugged in the socket, downloaded stable diffusion and it ran straight away.

        Very VERY satisfied.

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      • by Phloston
        Posted on 12 Jun 2023
        Bought on 11 May 2023 from LDLC
        Number of reviews: 1 Average rating: 4

        Too many defects

        Very good from a distance: flawless casing (BitFenix Prodigy M 2022 ARGB), it works, correct cable management, etc. But...
        1/ Connector//led/button panel on the side not screwed down (see photo)! I had to fix it before risking booting the PC. How could this have been forgotten during assembly, then passed on to testing and quality control?
        2/ LED ribbon connected to the SE Controler cable that should have been connected to an ARGB connector on the motherboard, so it wasn't functional. And as the correct cables, which were not used, were not delivered to me, I can't correct the problem. The after-sales service promised them 10 days ago, so I'm waiting...
        3/ The bottom handle of the case is not fitted properly.
        4/ Top panel screws far too tight: 3 out of 6 screw heads screwed up when I tried to take it apart.

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      • by paulM
        Posted on 20 Apr 2023
        Bought on 11 Apr 2023 from LDLC
        Number of reviews: 1 Average rating: 10

        Perfect

        I am very pleased with the service and the quality of the product. It is very good and the service is very good.

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      • by Jérôme Y
        Posted on 5 Apr 2023
        Bought on 21 Mar 2023 from LDLC
        Number of reviews: 10 Average rating: 9

        THANK YOU

        Fast assembly and follow-up via emails keeping us informed of the progress of the "work and delivery".
        Great job and respect for special requests = thanks to the teams.
        My only micro-blemish remains the fact of sticking the Windows sticker (with the code!) on the back of the machine (so old school anyway!). I was a bit in a hurry to test the beast and I had to re-connect everything to get this little code ;)

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      • by michael L
        Posted on 15 Feb 2023
        Bought on 31 Dec 2022 from LDLC
        Number of reviews: 3 Average rating: 9

        Always on top

        a team that knows its stuff, my previous PC Gamer is already 8 years old and still running like clockwork...
        I hope this one will last even longer :)

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      • by cedric V
        Posted on 28 Dec 2022
        Bought on 27 Nov 2022 from LDLC
        Number of reviews: 3 Average rating: 6

        satisfied but

        I ordered a custom made pc, clean and secure packaging, clean and impeccable assembly, cable management very well done. I'm very pleased with the quality of the product. I have to say that the watercooling system is very good, but I had to connect the usb cable for the lighting and the lighting for the watercooling fans myself. For a PC at this price and an extra assembly I find it scandalous !!!!

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      • by carlB
        Posted on 16 Aug 2022
        Bought on 25 Jun 2022 from LDLC
        Number of reviews: 2 Average rating: 2

        Disaster

        Late assembly, late delivery, WINDOWS not installed (I paid for the service), even the drivers in the motherboard were not installed: CATASTROPHE. My pc overheats and crashes every 5 minutes. It's just a shame!

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      • by MateoH
        Posted on 8 Jun 2022
        Bought on 29 Apr 2022 from LDLC
        Number of reviews: 2 Average rating: 9

        Very good editing

        The assembly is very clean with a really nice management cable, the only problem was when I had to plug in my graphics card because the other cables were blocked but otherwise it's great

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      • by FethiH
        Posted on 6 Apr 2022
        Bought on 3 Mar 2022 from LDLC
        Number of reviews: 11 Average rating: 9

        Assembly instructions respected but time taken a bit long (2 weeks)

        The assembly instructions that I had formulated when ordering were respected despite some fears on my part (linked to certain comments seen on the LDLC site). I have to admit that the time needed to assemble and test the machine seems a bit long.
        I have to admit that this time is announced when I place my order, but 2 weeks to assemble a PC (when all the components I had selected were in stock) is a long time.
        In any case, I remain satisfied by this first experience of ordering a custom PC from LDLC (hence the 9/10 rating)
        I recommend it!

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      • by EricC
        Posted on 19 Feb 2022
        Bought on 4 Jan 2022 from LDLC
        Number of reviews: 4 Average rating: 7

        almost perfect fit

        The assembly is almost perfect, the cable management is very well done.
        But the fans were badly connected on the motherboard, the connector was plugged in the optional cpu fan port, and so I had no control on the case fans (they were running at full speed without being able to adjust them in the bios).
        I had to reposition the cable in the cpu fan port and since then no problem ...

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      • by Mathias D
        Posted on 12 Jan 2022
        Bought on 3 Dec 2021 from LDLC
        Number of reviews: 2 Average rating: 6

        great job!

        But what professionals at LDLC, never seen before. I have never seen such a high level of service from LDLC.
        Never seen such a level of service, BRAVO!

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      • by Aristy
        Posted on 2 Jan 2022
        Bought on 18 Nov 2021 from LDLC
        Number of reviews: 9 Average rating: 9

        Very good

        - Beautiful assembly. I had asked for the cable trays to be made carefully: the result is perfect!
        - For some reason Windows 11 didn't start up properly and I had to type in the product key very carefully. Someone who was not aware of this would have been stuck...

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      • by CHRISTIANB
        Posted on 29 Dec 2021
        Bought on 11 Nov 2021 from LDLC
        Number of reviews: 9 Average rating: 10

        Perfect

        Zero defects during assembly.
        Cables neatly combed and stored.
        Component boxes left available.

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      • by PhilippeP
        Posted on 28 Dec 2021
        Bought on 5 Nov 2021 from LDLC
        Number of reviews: 3 Average rating: 9

        Clean assembly

        Beautiful workmanship in accordance with the rules of the art.
        Careful assembly
        Paper inside the case to hold the elements during transport. To be removed before powering up!

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      • by Marc S
        Posted on 27 Dec 2021
        Bought on 13 Nov 2021 from LDLC
        Number of reviews: 19 Average rating: 9

        very good

        The setup and cable management is very good. I was very happy with the way the system was set up and the way it was installed, both my 8 pin pcie cables were already installed so I could easily add my graphics card. The only thing that is a shame is that not all the boxes of the purchased parts are returned.

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      • by Kizoti
        Posted on 9 Nov 2021
        Bought on 27 Sep 2021 from LDLC
        Number of reviews: 10 Average rating: 9

        to mount niquel

        I had no problems with my car arriving at my house, all well assembled and protected (fortunately for the price).

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      • by JeanC
        Posted on 14 Sep 2021
        Bought on 8 Aug 2021 from LDLC
        Number of reviews: 2 Average rating: 5

        double use

        In fact I made this command thinking to obtain the installation of windows 10 on the machine. Error, the installation was already done and on the other hand I had to buy a windows 10 license ;;; what I solved later with the help of your shop

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      • by QuentinC
        Posted on 22 Dec 2020
        Bought on 30 Oct 2020 from LDLC
        Number of reviews: 1 Average rating: 2

        untested power supply installation

        I give 2 because the assembly is well done. I had to take my machine to the shop today to change the power supply, which was not sufficient for my components.
        The person in the shop was very surprised that the assembly team did not inform me that the power supply was not sufficient for my assembly.
        This lack of information caused me to incur additional costs not covered by the warranty: intervention costs + change of power supply.
        So my note corresponds to: lack of information, no commercial gesture, extra cost, unavailability of my PC for 10 working days, possibly the power supply and the cuts have also damaged my components and I have to take care of the resale of the old power supply myself....
        I am very disappointed with the assembly service, given the situation I strongly suspect that there was no testing of the power supply before my machine was shipped.

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      • by ChristopherK
        Posted on 23 Nov 2020
        Bought on 18 Sep 2019 from LDLC
        Number of reviews: 1 Average rating: 1

        Computer arrived broken

        Poor padding causing the motherboard to break.

        I had to make several trips to the post office with the PC in hand as LDLC does not have a home PC recovery service (in 2020) - which has caused me tendonitis to this day.

        The second time was the charm but I could have done without the initial breakage (with no commercial gesture from them, by the way).

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      • by DylanW
        Posted on 2 Nov 2020
        Bought on 15 Oct 2020 from LDLC
        Number of reviews: 1 Average rating: 10

        Very good!

        Excellent quality of assembly in a very short time! A perfect cable management, it's a pleasure to receive your machine in these conditions!

        Thank you for your job and your professionalism.

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      • by William
        Posted on 23 Oct 2020
        Bought on 30 Sep 2020 from LDLC
        Number of reviews: 1 Average rating: 10

        Go for happiness.

        The assembly was done with great care, not a single piece of cable sticking out (my fractal box also does the job), all the packaging, instructions and spare parts were neatly and carefully put away.
        I could have assembled the machine myself but the time and energy saved is well worth the 100€ invested in the assembly.

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      • by Qwelarzorl
        Posted on 26 Sep 2020
        Bought on 5 Sep 2020 from LDLC
        Number of reviews: 1 Average rating: 4

        Installation instructions at the hatch

        I had given the instruction to install Windows on the hard disk, not on the SSD, this was not respected, it's really a pity...
        I have to add that the hard drive was not very well fixed in its rails, I found it in the tower when I unpacked it, not very reassuring.

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      • by AlbinR
        Posted on 27 Jul 2020
        Bought on 26 Jun 2020 from LDLC
        Number of reviews: 1 Average rating: 8

        Pleasantly surprised

        I was very worried at first about the assembly of my machine by LDLC following some of the comments I read, but in the end it was nothing of the sort, I received my pc very well packaged and very well protected, everything was in its place, all I had to do was plug it in and use it, there was also the packaging for my processor and my graphics card with everything that was extra, also the processor fan that was included was not put in because I took a watercooler;I would have liked to have the rest of the component boxes but I made the request at the last moment unfortunately so if I have any advice it would be to ask well in advance if you really want it. In conclusion, from what I see of most of the negative comments concerning the assembly of the PCs, I think that there are problems of compatibility between the components, the assemblers can't do miracles so make sure to check the compatibility of all your components before ordering.

        And for those who are interested the delivery took a little less than a month (order on 26/6 arrived on 21/7) there was a little more time than expected because I paid by transfer and that was unfortunately deleted by LDLC, fortunately their accountants knew how to trace the transfer and from that moment the PC could begin to be mounted, it was the only inconvenience I had with LDLC but I was not so eager that it

        I hope my message will reassure some of you, I wish you all the least trouble possible.

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      • by chookette
        Posted on 5 Jun 2020
        Bought on 14 May 2020 from LDLC
        Number of reviews: 1 Average rating: 10

        Quality assembly

        High quality, clean and careful assembly.
        Delivery in a neat and secure package.
        First use instructions are a plus.
        Fast and customer-friendly service.
        Professional work! No negative points!

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      • by Burabetsu
        Posted on 8 Apr 2020
        Bought on 8 Mar 2020 from LDLC
        Number of reviews: 12 Average rating: 9

        It's clean and functional

        The assembly is clean, the cable management correct, and the windows installation functional. My side is clear.

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      • by MoDG
        Posted on 29 Dec 2019
        Bought on 7 Dec 2019 from LDLC
        Number of reviews: 1 Average rating: 10

        Very good

        I received my PC on time, the packaging and protection were perfect, the software installation was in order and the after sales service was very responsive and gave good advice (1 defective RAM strip was taken back under warranty).
        I recommend without hesitation!

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      • by FreddyKruger
        Posted on 11 Dec 2019
        Bought on 11 Sep 2019 from LDLC
        Number of reviews: 16 Average rating: 9

        Config pc.

        Clean and well put together. Nothing to say. What more can I say to fill in on a PC assembly. I am satisfied.

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      • by Patrice N
        Posted on 4 Nov 2019
        Bought on 14 Oct 2019 from LDLC
        Number of reviews: 1 Average rating: 4

        Assembly not great

        I ordered a gamer pc and I appreciated the technician for the configuration help. He was reactive and gave good advice, thank you. I was very pleased with the service, but the assembly was not as good as I would have liked, I took a large and heavy graphics card, so MSI supplied a kind of support bracket that is fixed to the chassis and supports the card to protect the slots, this support was not mounted, it was separate from the manuals and cd's, I had to assemble it myself after asking what it could be. I'm not sure if it's a good idea to use the key or not, but I'm sure it's a good idea to use the key to activate the system, and I'm sure it's a good idea to use the key to activate the system. So ok don't activate but don't touch the windows label leave it on the CD packaging.

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