Perfect
The shipment was very fast, the product perfectly compliant and well packaged. It's perfect, thank you, don't change a thing!
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Customer reviews of the Brother DCP-1612W
189€95
Global rating
7/10
based on 7 reviews
Editorial and moderation guide
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43%3 reviews
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14%1 review
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14%1 review
Most helpful positive review:
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Most helpful critical review:
very disappointed
I have no complaints about the LDLC service, which is impeccable as usual.
I'm disappointed, very disappointed in the quality of this machine, which I bought to replace an ageing Samsung multifunction printer.
The first inconvenience was the poor quality of the plastics, and the printer rattled and crackled as soon as it was handled. The opening of the accesses and the installation of the cartridge immediately worry about the general solidity and the durability of operation. The surface treatment is catastrophic: the cover of the scanner part is already scratched all over, just by depositing a desk pad! (My Samsung has taken all kinds of rubbing for years, and there is not a single scratch on the plastics).
My machine is new and I feel like it's already 5 years old.
The worst thing is the unbearably slow scanning from the computer (photocopying is fine): the software doesn't offer pre-scanning (you can adjust and crop after scanning), and the result is not displayed in real time. Not very comfortable, but above all, an interminable time to scan the smallest A4 document in 150 dpi, even in "auto" quality (the fault of the wifi ??? I had just decided for this machine, for its wireless connection). I can't imagine that other users have tested and commented on the same machine. I'm seriously considering putting my old Samsung back into use, at least for scanning purposes; with this Brother, scanning a large number of documents is mission impossible.
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Number of reviews: 5 Average rating: 10
Perfect
The shipment was very fast, the product perfectly compliant and well packaged. It's perfect, thank you, don't change a thing!
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Number of reviews: 1 Average rating: 10
Commissioning
Deadlines respected
Package well packed
I had to wait for a few days before I could use it.
No declaration possible at Brother?Review automatically translated -
Number of reviews: 1 Average rating: 4
Scanner not working
Family use.
The brother support department contacted several times was unable to find a solution to the scanner's malfunction.
I called a computer professional who was unable to set up the scanner. I would like to point out that I have a computer purchased from LDLC in 2019 which works perfectly.
Note that the brother update is very old!
So I am disappointed with this purchase which does not fulfil all its functions.Review automatically translated -
Number of reviews: 4 Average rating: 7
very disappointed
I have no complaints about the LDLC service, which is impeccable as usual.
I'm disappointed, very disappointed in the quality of this machine, which I bought to replace an ageing Samsung multifunction printer.
The first inconvenience was the poor quality of the plastics, and the printer rattled and crackled as soon as it was handled. The opening of the accesses and the installation of the cartridge immediately worry about the general solidity and the durability of operation. The surface treatment is catastrophic: the cover of the scanner part is already scratched all over, just by depositing a desk pad! (My Samsung has taken all kinds of rubbing for years, and there is not a single scratch on the plastics).
My machine is new and I feel like it's already 5 years old.
The worst thing is the unbearably slow scanning from the computer (photocopying is fine): the software doesn't offer pre-scanning (you can adjust and crop after scanning), and the result is not displayed in real time. Not very comfortable, but above all, an interminable time to scan the smallest A4 document in 150 dpi, even in "auto" quality (the fault of the wifi ??? I had just decided for this machine, for its wireless connection). I can't imagine that other users have tested and commented on the same machine. I'm seriously considering putting my old Samsung back into use, at least for scanning purposes; with this Brother, scanning a large number of documents is mission impossible.Review automatically translated -
Number of reviews: 1 Average rating: 6
Price is everything
Don't be fooled, at this price it's light but it does the job. The machine is particularly noisy but otherwise the functionality is standard, the scanning and printing is fine for me. I bought this machine to use in the country where I only have limited use, from this point of view it is perfect. I'm very pleased with the service and the quality of the product.
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Number of reviews: 1 Average rating: 8
Very good machine!
The quality of the scan is very good, it's excellent for me. I take one star off for the printing which is not perfectly black (for text for example), but rather grey (almost black anyway but less black than my HP laserjet - so there would be 50 shades of black too?)
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Number of reviews: 1 Average rating: 10
very good and fast machine
I've tried other brands and I'm very disappointed. I'm trying this model because I only do black and white and I wanted a colour one!
The printing is fast and the whole thing is very easy to use, very good machine!Review automatically translated
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