3rd time in 5 months that my computer crashes
My computer has crashed 3 times already during standby I guess. I can't force the shutdown or restart. I have to wait up to 8 hours for the battery to run down before I can restart properly
The HP EliteBook 855 G8 is a laptop that puts performance, security and durability at the service of mobility. It's ideal for professionals who travel frequently and need a reliable, efficient and portable machine. With an AMD Ryzen 5 PRO 5650U processor, 8GB of DDR4 memory and a 256GB PCIe M.2 SSD, it gives you the speed and power you need to get work done and stay productive.
Ultra-thin and light, the HP EliteBook 855 G8 is easy to carry between meetings. With its 15.6" screen, it offers an 86% screen-to-frame ratio. It also features a state-of-the-art keyboard and touchpad that are both quiet and ergonomic.
HP's security features work together to create an always-on, active and resilient defence system. From the BIOS to the browser to the operating system, these ever-evolving solutions help protect your PC from threats. Malware evolves rapidly and traditional antivirus software is not always able to recognize new attacks. Protect your PC from new attacks with HP Sure Sense, which leverages deep learning and artificial intelligence to ensure exceptional protection against malware.
The local Specific Absorption Rate (SAR) quantifies the user's exposure to electromagnetic waves from the equipment concerned. The maximum permitted SAR is 2 W/kg for the head and trunk and 4 W/kg for the limbs.
All products sold on the LDLC.com website comply with this regulation. The SAR values of the products concerned are indicated on the product sheets in the technical data section.
General information |
Product name |
HP EliteBook 855 G8 (459A2EA) |
Brand |
HP | |
Model |
459A2EA | |
Operating system |
Operating system |
Windows 10 Pro 64-bit |
OS family |
Microsoft Windows 10 | |
OS language |
French | |
Operating system provided |
Yes | |
Processor and chipset |
Processor brand |
AMD |
Processor |
AMD Ryzen 5 Pro | |
Platform (processor) |
AMD Zen 3 | |
CPU frequency |
2.3 GHz | |
Number of cores |
6 | |
Memory |
Memory size |
8 GB |
Number of modules |
1 | |
Number of available memory slots |
1 | |
Memory type |
DDR4 | |
Memory Frequency(ies) |
DDR4 3200 MHz | |
Graphics |
GPU series |
AMD Radeon |
Graphics chipset |
AMD Radeon Graphics | |
Max-Q (GPU design) |
No | |
NVIDIA Studio |
No | |
Display |
Touch screen |
No |
Panel type |
IPS display | |
Screen type |
LED | |
Screen size |
15.6 inches | |
Max resolution |
1920 x 1080 pixels | |
Screen format |
16:9 | |
Widescreen |
Yes | |
Matte/anti-glare panel |
Yes | |
Glossy panel |
No | |
NVIDIA G-SYNC |
No | |
VR Ready (virtual reality) |
No | |
Refresh rate |
60 Hz | |
Brightness |
250 nit(s) | |
Storage |
Hard drive(s) configuration |
SSD 256GB |
Hard drive |
SSD 256GB | |
Secondary hard drive |
Without secondary hard drive | |
Hard drive type |
SSD (Solid State Drive) | |
Hard drive interface |
M.2 - PCI-E NVMe | |
Number of discs |
1 | |
Max number of discs |
1 | |
Optical drive |
None | |
Card reader |
None | |
Communication |
Wireless network standard(s) |
Wi-Fi AC |
Bluetooth technology |
Bluetooth 5.0 | |
Intel vPro technology |
No | |
Wireless |
Yes | |
Multimedia |
Webcam |
Yes |
Speaker type |
Integrated | |
Equipment |
Type of activities |
Professional |
Office | ||
Intel Evo |
No | |
Keyboard standard |
AZERTY | |
Location |
French | |
Backlit keyboard |
Yes | |
RGB keyboard |
No | |
Numeric keypad |
Yes | |
Biometric reader |
No | |
Office provided |
No | |
Connectivity |
Connector(s) available |
1 X HDMI 2.0 Female |
2 X DisplayPort USB Type C | ||
2 X USB 3.0 | ||
1 X 3.5mm Jack Female Stereo | ||
Physical characteristics |
Color |
Silver |
Depth |
233.8 mm | |
Width |
359.7 mm | |
Thickness |
1.92 mm | |
Weight |
1.7 kg | |
Range |
HP EliteBook | |
Ultrabook |
No | |
Hybrid / Convertible |
No | |
Trunk SAR |
0.919 W/kg | |
Extremities SAR |
0.919 W/kg | |
Repairability index (out of 10) |
7.8 | |
Power supply |
Battery capacity |
56 Wh |
Number of cells |
3 | |
Removable battery |
No | |
USB-C mains charger |
Yes | |
Warranties |
Commercial warranty |
Seller 3 years |
Legal warranty |
See terms & conditions |
See all HP products
Product referenced on 29 Sep 2021
My computer has crashed 3 times already during standby I guess. I can't force the shutdown or restart. I have to wait up to 8 hours for the battery to run down before I can restart properly