unusable on its own
Please note that you also need to buy an adapter to fix the TV on this stand... this should be clearly indicated!
Dear Sir,
We are sorry to hear about the inconvenience you have experienced when receiving the LDLC D9250 ceiling support.
Please be aware that we take the opinions and comments of our customers very seriously.
We assure you that the maximum of information is systematically displayed on our product sheets in order to guide you in your purchases.
The product description on the product sheet clearly states: ''This LDLC D9250 ceiling mount, combined with a compatible wall mount, will allow you to fix your screen at a height, with a guarantee of safety and maximum robustness.
The documentation in .pdf format available at the end of the technical data sheet, indicates on page 16: ''This screen mounting device is an optional accessory that corresponds to your wall mounting brackets (F2020, F4030, F6540)''.
If, despite our efforts, you feel that you have not received sufficient information, I invite you to contact our Technical Support team, so that our colleagues can deal with your complaint in the most appropriate way. Our teams are at your disposal from Monday to Friday from 9am to 6pm as well as on Saturdays from 10am to 1pm and from 2pm to 5pm on 04 27 46 6000 (Select choice 2 then choice 2). You can also send us an e-mail using the form on our website: https://www.ldlc.com/faq/
Yours sincerely,
The LDLC team
