Order processing
Our website will guide you step by step through the different stages of your order creation. The order will be registered once you have selected the payment method and accepted the terms and conditions of sale. You will then receive a summary email. Once the order is registered, you have 15 minutes to cancel it directly from your customer area if necessary. In certain cases, supporting documents may be requested for the final validation of an order and its dispatch (for more information on the request for supporting documents, click here).
Validation
The final validation of an order takes place after the first hour, once the payment has been properly registered and the supporting documents, if any, have been received.
Order preparation and dispatch
Delivery time depends on the availability of each item as well as possible assembly times for computers delivered assembled. If an item is not immediately available in stock, it may be worth ordering it separately. This will ensure that you do not block the shipment of other items that are in stock.
Once the parcel has been handed over to the carrier, an email will be sent to you with corresponding tracking number and link of carrier's website where you will be able to track delivery.
Have a question? Don't hesitate to contact us by using the following form:
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